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In any redesign process, it's hard to predict what exactly people will end up liking. Sure, you can do informational interviews and use feedback to create a better experience, but sometimes you just have to get crafty to uncover a few surprising things users want that they don't even know they want. That's how Facebook approached its News Feed overhaul, which was announced last week. As a part of an effort to make the site less cluttered, the social network said it will be rolling out multiple f...
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